Provider and responsible authority in the sense of the Personal Data Protection Act and GDPR

ResGuard Pte. Ltd.
4 Battery Road
#25-01 Bank of China Building
Singapore 049908

Data Protection Officer:

Data Protection Requests

office@resguard-solutions.com

Scope

This privacy statement provides users with information on the nature, extent and purpose of the collection and use of their data by the responsible provider.

Gender clause

Insofar as the masculine form is used in the contents of this report, it is assumed that this refers to both genders on equal terms.

Collection of contact information for enquiries

The website provides a contact form to reach out to us to receive more information about our services. To be able to contact the user, we collect the name and e-mail address. The data is only used for communication purposes and is deleted after request completion.

Collection of general information

Every time information about the services offered by RESGUARD is accessed, company information and current contributions to the subject of information security, information (also referred to as server log files) is automatically collected by us or the webspace provider.

Among other information this includes: website name, file, date, data volume, web browser and web browser version, operating system, the domain name of your Internet provider, the referrer URL (the page from which you accessed our offer) and the IP address.

Without this information, it would not be technically possible to deliver and display the website content. In this respect, collecting data is absolutely necessary. Furthermore, we use this information for statistical purposes. They help us to optimise our services and technology. We also reserve the right to check the log files in case of suspected illegal use of our services.

Integrating third-party services and content

Our range includes content, services and services from other suppliers. For example, this might be videos, graphics or images from other websites. In order for this data to be retrieved and displayed in the user’s browser, transmitting the IP address is absolutely necessary. The providers (hereinafter referred to as “third-party providers”) detect the IP address of the respective user.

Even if we try to use only third-party vendors who only need the IP address to deliver content, we have no influence on whether the IP address or other information about you is stored by them. If we know that the IP address is going to be stored, we inform our users of this.

Cookies

This website uses cookies. Cookies are text files that are stored on your computer by the server. They contain information about the browser, the IP address, the operating system and the Internet connection. We will not pass on this data to third parties or link it to personal data without your consent.

Cookies have two main purposes. They help us make it easier for you to navigate through our services and they also enable the website to be displayed correctly. They are not used to spread viruses or to open programs.

Users have the option to browse our site without cookies. To do so, the corresponding browser settings must be updated. Use your browser’s Help menu to find out how to deactivate cookies. However, may we point out that some features of this website may be impaired and the use of services may be restricted. The pages http://www.youronlinechoices.com/uk/your-ad-choices/ (Europa) and http://www.aboutads.info/choices/ (USA) allow you to manage online advertising cookies.

Google Ads

This website uses the online advertising program “Google AdWords” and its conversion tracking feature. Google AdWords will place a cookie on your computer, provided you came to our website via an Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits specific pages on our website and the cookie has not yet expired, we and Google are able to recognise that the user clicked on the ad and was forwarded to this page. Every Google AdWords customer receives a different cookie. Therefore cookies cannot be tracked through the websites of AdWords customers.

The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers will see the total number of users who have clicked on their ad and have been redirected to a site with a conversion tracking tag. However, they do not receive any information that allows users to be personally identified.

If you do not want to participate in the tracking process, you can simply disable the Google Conversion tracking cookie using your Internet browser in the user settings section. You will then not be included in the conversion tracking statistics. Find out more about Google’s data protection policy here https://www.google.com/policies/privacy/

Google Analytics

This website uses the standard analysis tool “Google Analytics” of Google Inc. (short: “Google”). Google Analytics uses cookies (text files that are stored on the computer). The generated information about the use of the website is transmitted to an American server of Google and stored for further processing. With your privacy in mind, we have extended Google Analytics with the option “anonymizeIP” so that all data is collected anonymously. The default IP address provided by your browser will not be merged with other data provided by Google. In exceptional cases, the full IP address will be transmitted and truncated on a Google (US) server.

The data collected by Google Analytics is evaluated to generate reports on user activity and to optimize your user experience. In order to contradict the storage of the cookies, please make the appropriate setting in your browser. Please note that you can only use other areas of this website to a limited extent.

You can prevent the collection of user-related data and the processing of this data by Google by installing a corresponding browser plug-in. Alternatively, you can prevent the collection by Google Analytics by clicking on this link: Disable data capture. An opt-out cookie will be set which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for this website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

We also use Google Analytics to analyze data from AdWords for statistical purposes. If you do not want this, you can disable it through the Ads Preferences Manager.

Stripe

We use Stripe as a payment solution provider and therefore integrate the payment gateway into our application for invoicing and payment purposes. We do not collect any payment data from our users. Payment is fully processed by Stripe and follows Data Privacy regulations defined by Stripe

Data economy

We save personal data according to the principles of data avoidance and data economy only as long as it is required or prescribed by law (statutory storage period). If the purpose of the information collected ceases to be relevant or the storage period expires, the data is blocked or deleted.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection (see PDPA Access & Correction Obligation or European General Data Protection Regulation article 12-23). Exceptions: if the issue relates to the prescribed data storage for business processing or if the data is subject to statutory retention requirements.

For these purposes please contact office@resguard-solutions.com

In order to allow for a data lock at any time, it is necessary to keep the data in a lock file for checking purposes. If there is no legally required archiving obligation, you can also request the deletion of the data. Otherwise, we will lock the data if you so desire.

Find-a-Client.com Service Delivery

Users consent to the collection and processing of data (Business Name, Business Representative, Business Address, Business Contact Details) required for sign-up and service delivery. Find-a-Client.com collects solely Business information from our users to create a service profile. Payment is done via a third-party payment provider and we do not collect any payment specific information. After requesting our service and successful payment, the user consents to the creation and execution of digital ad campaigns (e.g. Googls Ads) for his service profile on Find-a-Client.com.

Applications

If you apply to a company in the RESGUARD group, that company processes your personal data as a controller. Providing your personal data is necessary for an application to proceed. You are entitled to the data subject rights of EU-GDPR and Singapore PDPA, as described later in this document.

Lawfulness

We process your personal data to take steps prior to an employment at your request (Art. 6 (1) (b) EU-GDPR, possibly in connection with Art. 9 (2) (b) EU-GDPR. Any additional processing beyond this application process is based on another, separately declared legal basis.

Application process

Our application process is mostly conducted by email. Your application usually encompasses

• Letter of motivation
• Curriculum vitae
• Description of your qualification and education
• Attestation of your qualification and education

The extent of your application documents is determined by you. We will only collect data necessary to proceed with the application process.

If we invite you to an interview, we collect further personal data encompassing your personal interests and particulars of your professional aspirations and qualification.

Transfer of application data

We share your application data within our organisation with persons involved in the application process: human resources managers, subject matter experts and potential superiors.

RESGUARD may invoke external processors to assess your expert knowledge. We will let you know about this before we transmit your personal data to these processors so that you may check their detailed data protection policies.

If you enter into an employment contract with us, we keep your application data until the conclusion of that contract’s retention periods.

If we do not close an employment contract, we keep your application data for six months. If you want to receive updates on open positions, you may grant us your separate, written consent to do so.

Building access

If you want to visit our office locations, we require you to sign our terms of access. This form queries the name of yourself, your organisation and the person you visit as well as the security zone and the time of your visit.

The RESGUARD company you visit controls the processing of this data based on our legitimate interest in a secure office operation, which requires protecting our information and infrastructure. Providing you with the most important security rules in a provable way is an important organisational privacy measure (Art. 32 EU-GDPR) for us. We keep the signed forms for two years. Signing the terms of access is necessary to enter our offices. We do not use automated decision-making w.r.t this processing.

We do not transmit your data to third parties. If we share it among RESGUARD companies outside of Singapore, the safety of your data is ensured through standard contractual clauses.

Changes to our data protection policy

In order to ensure that our data protection policy always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the data protection policy has to be adapted due to new or revised activities, for example new services. The new data protection policy takes effect on your next visit.